Protecting your data is very important to Protect My Pet Limited (“Protect My Pet”, “us”, “our” or “we”). This policy, together with our Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Protect My Pet. It applies to your use of the website www.protect-mypet.com, all communications between you and us and (unless expressly provided otherwise) all agreements entered into between you and us which involve the collection by, or disclosure to, us of personal data.
We may collect and process the following data about you:
Sensitive information between your browser and the Platform is transferred in encrypted form using Secure Socket Layer (SSL). When transmitting sensitive information, you should always make sure that your browser can validate the Platform’s certificate.
It is your responsibility to keep your password secure. Unfortunately, the transmission of information via the internet is not completely secure. Although Protect My Pet Limited will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to the Platform, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and may be linked to an individual user through other information that is held by us or publically available.
The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including the USA. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. By submitting your personal data, you agree to this transfer, storing and processing.
Your passwords are stored in the Protect My Pet Limited database in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so.
We will only hold your information for as long as is necessary for the purpose we collect it for, or for such additional time as may be required by law or any relevant regulatory body.
Unfortunately, the transmission of information on the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Services, and any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.
We are passionate about keeping the UK’s cats & dogs healthy, happy, and parasite-free. We use all of the information we have to help us provide and support our Services. Here’s how:
We may use the information you provide to:
We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies (other than to specific Woocommerce partners you are interacting with, or to third-party apps or service providers being used by us) for the marketing of their own products or services.
We may disclose your personal information to any business partner, sub-contractor or supplier of Protect My Pet Limited for the performance of any contract we enter into with you, and/or a member of our group.
We may also disclose your personal information to third parties:
We engage service providers to perform functions and provide services to us in the UK. For example, we use a variety of third-party services to help operate our services, such as WooCommerce and WooCommerce Subscriptions and to help us understand the use of our services, such as Google Analytics.
We share your payment information with payment services providers to process payments; prevent, detect, and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit and debit cards.
We may share your information with advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We may make use of the personal data we have collected from you to enable us to display relevant advertisements to you on third party websites. For example, if we’ve noticed that you’ve been actively using our reporting features, we may use this data to show you relevant advertisements on Facebook informing you of a new analytics feature we’ve launched.
We may share your personal data with third party logistics services to process the products you have ordered from us. We will ensure that any such third party service provider keeps your personal data confidential and processes it only in accordance with relevant data protection laws.
By registering for an account on the Platform, you give your permission for us to use your personal data for marketing purposes in relation to our products and services. You have the right to ask us not to process your personal data by contacting us here.
You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information at no cost. You also have a right to correct any errors in that information.
Under the General Data Protection Regulation & the Data Protection Act 1998, you have the right to access, rectify, port and erase your personal data. You also have the right to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information at no cost. You also have a right to correct any errors in that information.
Protect My Pet understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. As a subscriber, you can update many types of personal information, such as payment or contact information, directly within your account settings. If you are unable to change your personal information within your account settings, or if you are concerned about data collected as you visit Protect My Pet’s website or use our support services, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your personal information, the Services may not function properly.
If you have any questions about your personal information or this policy, or if you would like to make a complaint about how Protect My Pet processes your personal data, please contact us by email at [email protected] or by using the contact details below:
Protect My Pet Limited
152-160 City Road
The Site may contain links to external websites. We assume no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.
If you have questions or concerns regarding this privacy and cookies policy, please contact us via email at [email protected] or via our contact form.